User Experience Design

We design the screens and user experience of software, applications or machines, with the user's needs at the center. This is UX Design.

UX Designs we love

User Experience is a collaborative process

These are collaborative processes par excellence and the involvement of the various stakeholders takes place at every stage.

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Taking Context

Starting from a challenge and the brand's objectives, we will try to get to know the context of the users. Who they are, what they do, why they do it and how they do it.

At this stage we try to immerse ourselves in the various realities of the project, so that we can then design the most appropriate solutions.

Having Ideas

We don't impose limits and we formulate various hypotheses. We think inside and outside the box. We use constraints as challenges.

The best solution is the one that serves all parties, in a true win-win.

Designing the Experience

We bring the first ideas to life through wireframes and prototypes, which serve to test the flow of interaction and functionality.

We started with a simple sketch on paper and evolved to a high-fidelity sketch in Figma, which is already very close to the final result.

Validating the User Experience

At this stage, we carry out various tests with users and put the ideas to the test.

Whether in face-to-face activities or using online platforms, we will see where there are still frictions that invalidate the solution or delay the user in achieving their goals.

Designing the Interface

The design of the interface, following the brand's visual standards, seeks to simplify the relationship and make it absolutely user-friendly.

We simplify navigation, creating simple and focused layouts, with few clicks.

We like conversational interfaces: the screen asks, the user answers. We establish an empathetic relationship with the tasks through the illusion of a human relationship.

Test again

It never hurts... we're back to user testing! And we improve, optimize and grow.

We have a portfolio to show you

Not all of our projects can be presented in public, which is why it would be more interesting to schedule a conversation.

Frequently asked questions about UX Design

And very natural! We've tried to answer them all, but if you can't find one here, you already know, talk to us.

How do I know if ActiveMedia has experience in my business area?
ActiveMedia has been developing UX/UI projects for various business areas since 2002, but not all of them can be shown in our public portfolio. You can find some of them there (link to portfolio) and we can always show you the others in a private meeting.

Make an appointment with our team
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Do they provide support even after the launch of a new solution?
Following a project, we are always available to support you. If you choose to have an annual service contract with ActiveMedia, we will provide support at any time during this period.
But don't worry, we are always just a phone call away. Does your project require support that doesn't fall within this scope?

Talk to us.
What business information will they need from us?
In order to understand your business in depth, there is crucial information that we ask you to share with us for the success of the final result. Here are some of the most important topics: 

  • Information about products/services;
  • Business objectives;
  • Data on the target audience and the market;
  • KPI expectations after the project;
  • User analysis data.
Talk to us.
Do they also carry out user studies?
Yes, we do! Both face-to-face and remote studies, or even, if you prefer, anonymous studies. These studies are carried out using online behavior analysis platforms.

Make an appointment
How do you get involved with the development / programming team?
Our design process is collaborative and we use the most common platforms in this area, namely Figma. This platform allows the programming team to obtain the elements needed to implement the design. In some cases we deliver the design and its styles in an html and css styleguide.
We have a platform whose graphic styles need to be improved, can you help?
Absolutely! In collaboration with the programming team or the team that implemented the platform, we were able to work out the styles of the various components and recreate the overall image of the platform. The end result will be a more appealing user experience.

Shall we talk?
Book a call with our team