UX / UI Design
Managing the register of transport operators efficiently is essential to maintaining an organized and transparent public transport system.
In Ireland, the transport authority needed a digital solution to facilitate this process, making it more accessible, intuitive and effective for all parties involved.
If your business needs an idea that involves designing the customer experience or the information structure of the service.
At Fujitsu's invitation, we were part of the team that developed a robust and innovative platform, designed to meet the needs of both the regulator and the transport operators.
The system is designed to simplify license management and make information more accessible, ensuring an efficient workflow without unnecessary bureaucracy.
The solution created is based on three essential pillars:
Public website, where anyone can consult relevant information about operators and licenses
Portal dedicated to operators, allowing them to manage their own registration autonomously
Advanced backoffice, equipped with powerful tools to make the regulator's job easier
We carried out studies and tests to understand the real needs of end users, ensuring that each feature of the platform was intuitive and efficient.
Communication of the final result played a key role, with video materials developed to guide users through the new features and ensure smooth adoption of the platform.
More than a digital solution, RTOL has become a real process facilitator, allowing operators and regulators to work in a more integrated and effective way.
- Our strategic approach has combined technology, design and a constant focus on the user experience, resulting in a platform that creates real value for everyone involved.
Your business needs an idea that involves customer experience design or structuring service information.
Send us your request, we'll analyze it and, in addition to a quote, we'll share initial ideas.
address
Rua Filipe Folque, 2 - 1º E
1050-113 Lisboa
Portugal
