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Shared by Jorge Oliveira / 05.05.2017

Scaling a transformative culture through a digital factory

Building a digital culture might be the most difficult issue companies face. Using a “digital factory” is one way to get there.

In many large companies, using digitization to improve how things get done—whether it’s a customer experience or an internal-facing process—has boosted revenue, increased customer loyalty, and removed big chunks of internal costs.

The best companies, however, do more than just improve these journeys, they systematically reinvent them.

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